In the last two years, interest in AI therapy has increased, and with that, experts have come to the front to discuss its merits and demerits. As we get to learn more about artificial intelligence, particularly how it applies to mental health, it is pretty pertinent that we ask ourselves the question: is AI therapy good?
The Role of AI in Mental Health
AI can revolutionize the domain of mental health with its own series of new and cutting-edge ways of dealing with people who suffer from mental health problems. The best examples of this are chatbots and virtual assistants, online forums, and mobile applications with AI-based tools for mental health support and treatment.
AI-Powered Chatbots
Maybe one of the most promising applications of AI in mental health is its development of chatbots. AI chatbots may provide instant support and counselling for anyone who may need it and help remove feelings of loneliness and alienation. Moreover, chatbots may be used as channels for cognitive-behavioural therapy, among other therapies that would make it more accessible and affordable for people unable to reach traditional therapy.
Virtual Assistants
Others include virtual assistants like Amazon’s Alexa and Google Home, which also employ them as a form of offering mental health support. It can be programmed to give exercises or meditation techniques, among other types of therapy that make individuals relax. In addition, virtual assistants can be used in monitoring an individual’s mental health condition by tracking the symptoms and providing notice alerts to the practitioners in healthcare.
Further, online architectures are designed to deliver mental health support and treatment. Such a platform may also deliver services in the form of online therapy, the support groups, and educational materials it provides. It might also offer a community and connection which is extremely vital to any person with a mental health issue.
Mobile Apps
Mobile applications also depict the utilization of AI in mental health. Mobile applications are multifunctional gadgets that carry a bundle of utilities and resources. They can allow mood tracking, and provide meditation exercises, and cognitive-behavioural therapy. Even access to mental health practitioners can be provided; a means to ask for help and support with ease from the confines of one’s house.
Benefits of AI in Mental Health
The application of AI in mental health offers several benefits, which include the following:
- Reaching more people: AI-based tools ensure that people, who cannot receive mental health care or treatment through conventional therapy can be reached through it. This is especially the case with individuals staying in rural or remote locations due to potential difficulties in reaching psychologists or counsellors.
- Anonymity: AI-powered tools also tend to offer anonymity, which is liked by most people since they might feel that they will not seek normal therapy as it carries social stigma or even other stigmatized burdens.
- Personalization: AI-powered tools can be personalized according to the specific needs and desires of a person. It, therefore, provides a much more personalized way toward the delivery of mental health treatment.
- Full-time availability: With the AI- tool, it is possible to provide mental health support and treatment 24/7, which is a very useful feature during crises for people who may go through them outside of work hours.
- Data Analysis: AI-powered tools have the potential to analyse any large amount of data. Identifying such patterns and trends would then go on to inform treatment as well as improve mental health outcomes.
- Cost-Effectiveness: AI-powered tools can also be relatively cost-effective as compared to a normal therapy session, therefore assisting those who cannot financially access normal therapy.
- Predictive Analytics: AI can be forwarded to help people who are prone to mental illnesses so that something can be done before these events take place.
Cons of AI in Mental Health
On one hand, AI may revolutionize mental health practice totally but, on the other hand, poses numerous challenges to its application.
- Less Human Touch: Empathy is a very crucial part of traditional therapy and serves as a necessary element in the process of it. In any case, when a therapist empathizes with someone, it means that the latter feels understood, validated, and accepted. Such factors can be supportive of the increase in self-awareness and thus could help people develop higher levels of self-acceptance to grow and thrive. Human components are missing in AI-based tools which can act as hurdles for people connecting with technology. For instance, with AI-assisted chatbots and virtual assistants, one can respond instantaneously, providing support and guidance but they are unlikely to play the emotional support and empathy part of a live therapist.
- Ethical Considerations: It is right that the ethical issues related to AI-based tools are also legitimate, such as data privacy issues besides biases and opportunities for designing an AI that may act with nasty stereotypes or bias.
- Regulation: AI-based technologies are still in the nascent stages concerning concerns for regulations. This would ultimately affect the quality and efficacy of AI-based mental care.
- Conceptualization: The full conceptualization of human emotions and experiences is lacking in AI algorithms, thus comes the risk of resulting in improper or ineffective treatment.
- Data dependency: Quality data always relies on AI-powered tools, which makes it quite challenging in mental health settings because of the subjective nature of the data.
- Lack of Transparency: AI-based tools are obscure and not user-friendly so one may not understand how they conclude.
- Cyber Risks: Significant cyber risks pose a threat to patient confidentiality and data.
AI therapy tends to disrupt the mental health sector because it will offer new and innovative ways of assisting people in solving mental health disorders. There are various benefits of AI therapy, including challenges and limitations that should be taken into consideration shortly. Shortly, ethically efficient AI therapy that places the dignity of human beings at its core must be considered.
References +
Silva, L. (2023, December 6). 4 AI therapy Options reviewed: Do they work? Forbes Health. https://www.forbes.com/health/mind/ai-therapy/
https://positivepsychology.com/aitherapy/#:~:text=Such%20AI%20use%20has%20proven,et%20al.%2C%202023
https://themindtherapy.in/the-role-of-ai-therapists-in-mental-health-benefits-challenges-and implications/
